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Cloud services, capability by capability

Everything CAQA Cloud does for education and training organisations - described plainly, without jargon, so you can see where it fits.

SRV 01

Managed Hosting

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Secure, monitored hosting for the systems education providers rely on - learning platforms, websites, portals and organisational applications.

What this covers

  • Hosting for learning platforms, websites and applications
  • Australian-region hosting arrangements where required
  • TLS/HTTPS as standard on hosted properties
  • Resource monitoring and capacity headroom
  • Clear escalation and support contacts
Good to know: Hosting is delivered as a managed arrangement: scope, environments and responsibilities are agreed in writing before anything goes live.
SRV 02

Backup & Recovery

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Backup that is scheduled, verified and rehearsed - so recovery is a documented procedure rather than an improvisation.

What this covers

  • Scheduled backups for hosted platforms and data
  • Retention arrangements agreed per system
  • Periodic restore testing of backup sets
  • Recovery runbooks for the systems we manage
  • Recovery planning conversations for the systems we don't
Good to know: Backup scope, schedules and retention are documented per engagement and reviewed as systems change.
SRV 03

Training & Staging Environments

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Separate, controlled environments for production, staging, sandboxes and professional development - so experiments never touch live learners.

What this covers

  • Production / staging / sandbox separation
  • Training environments for staff PD and system familiarisation
  • Refresh arrangements to keep non-production data appropriate
  • Access control per environment
  • Clean promotion paths from staging to production
Good to know: Environment layouts are designed with your team so they match how your organisation actually tests and trains.
SRV 04

Managed Infrastructure Services

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The unglamorous work that keeps platforms healthy - monitoring, patching, updates and capacity - handled as a routine service.

What this covers

  • Availability and resource monitoring
  • Operating system and platform patching cycles
  • Capacity and performance housekeeping
  • Scheduled maintenance windows communicated in advance
  • Plain-language reporting on what was done
Good to know: Managed services run to an agreed cadence with a named corporate contact - info@caqa.com.au or 1800 266 160 reaches the team.
SRV 05

Security-Minded Operations

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Sensible, defensive security practice across everything we host: least-privilege access, encryption in transit, update discipline and monitored change.

What this covers

  • Role-based, least-privilege access to hosted systems
  • Encryption in transit (HTTPS/TLS) as standard
  • Update and patch discipline on managed layers
  • Logging and review on the systems we operate
  • Coordination with the CAQA Cyber Security initiative where deeper reviews are wanted
Good to know: Security here is operational practice on hosted systems. For security reviews, awareness training and preparedness planning, CAQA Groups also runs a dedicated defensive security initiative.
SRV 06

Migration & Onboarding Support

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Structured, rehearsed moves from your current arrangements into CAQA Cloud - with continuity treated as the first requirement.

What this covers

  • Discovery of current hosting, data and integrations
  • Written migration plans with staged cutover
  • Rehearsal migrations where systems allow
  • Rollback thinking built into every plan
  • Post-migration verification and settling-in support
Good to know: Every migration is planned around your calendar - term dates, audit windows and enrolment peaks are respected in scheduling.

Ready for calmer infrastructure?

Tell us what you run and where it hurts. The CAQA Cloud team will walk through how hosting, backup and managed services could look for your organisation.

Plan Your Move

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